General questions
Questions about the directory, finding a professional, matching, comparisons, reviews or how the platform works.
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HomeCONTACT NIL CPA DIRECTORY
How can we help?
Contact us with a question, correction, concern or request. Choose the closest topic below so your message includes the information needed for review.
CHOOSE A TOPIC
Send your request to the right place.
Listing corrections
Report an incorrect name, credential, jurisdiction, firm, website, biography, service or other listing detail.
Email about thisCredential concerns
Tell us about an expired, suspended, misstated or unverifiable credential, license or professional designation.
Email about thisAccount and listing help
Get help claiming, creating, updating or accessing a professional listing or dashboard.
Email about thisArticles and publishing
Ask about drafts, attribution, corrections, permissions or the Super Admin review process for submitted articles.
Email about thisBilling and payments
Ask about listing charges, renewals, receipts, failed payments, cancellations or refunds. Never email complete card or bank details.
Email about thisReviews and complaints
Report a review, misleading profile, impersonation, harassment, conflict, suspected fraud or other platform-conduct concern.
Email about thisPrivacy, security and accessibility
Report a privacy or security concern, request data help, or tell us about an accessibility barrier.
Email about thisPartnerships and media
Contact us about universities, collectives, athlete organizations, professional associations, sponsorships or media requests.
Email about thisFOR FASTER CORRECTIONS
What to include
Send the listing or article URL, the exact information you believe is incorrect, the requested correction and a reliable supporting source. If you are the listed professional, identify your relationship to the listing. We may request additional documentation before changing credential or ownership information.
1 Page or profile link2 Exact correction requested3 Supporting public source4 Your relationship to the matter
Do not send sensitive tax or financial records by ordinary email.
Do not email Social Security numbers, tax returns, banking credentials, payment-card numbers, identity documents or other confidential tax records. NIL CPA Directory does not provide emergency assistance, tax advice or legal advice. For an immediate threat, contact emergency services; for a licensing complaint, contact the applicable regulator or credentialing authority directly.
STILL NOT SURE?
Contact usSend a general message.
Briefly explain what happened, include the relevant page link and tell us what outcome you are requesting.